TUTORIAL FOR SALES REPRESENTATIVES USING GREATREP.COM

INTRODUCTION. The purpose of this tutorial is to show sales representatives how they can place orders, catalog requests and order inquiries with the companies they represent. This is a hands-on demonstration where sales representatives can actually see how the site works.

REGISTRATION. The first step is to make sure you are already registered at GreatRep.com. If you haven't registered, go to www.greatrep.com and click on sales rep under NEW VISITOR SIGN-IN. Complete all steps.

If you are an independent rep and also work for a repping company, you should register twice if you want a separate identity on the orders, catalog requests and inquiries you submit.  Each registration will require a different username. Please write down your usernames and passwords so you can remember them when you login.

LOGIN. To conduct any business at GreatRep.com, you must always login. Login consists of entering your Username and Password after clicking the My Account Sign In link on the home page.

PLACING AN ORDER . Follow these steps in sequence:

  1. After login, click on Main Directory. (In this demo, we are going to place an order with a vendor called Country Hearts for a store called Shop Around the Corner.) In the Search for Vendor by Name block, enter Country Hearts.
  2. Clicking on Country Hearts will take you the vendor's profile page. The profile page gives buyers an overview of the vendor and they can click on any of the icons: . For this demo, click on the shopping cart icon .
  3. You are now at the VENDOR CREDIT TERMS page showing terms for the vendor. Click on to proceed.
  4. You are now at the SELECT A BUYER page. For the purposes of this demo, enter the Zip code 66225-6305 and click on . Then click on the store named Shop Around the Corner.
  5. You are now at the BUYER DETAILS PAGE.  Click on to proceed.
  6. You are now at the SELECT ITEMS page. Click any SKU. For quantity, enter 10. Click on Add to Cart button. 
  7. Notice that you are now back at the SELECT ITEMS page. Also note the order total.  Let’s assume you are finished ordering. Click on Review Order icon.
  8. You are now at the REVIEW ORDER page. This page shows a full summary of the order. Now let’s assume we changed our mind and only want to order 8 of the items. Change the quantity from 10 to 8 and click on the Recalculate button. Notice that you get a new total. Now click on the Submit Order button to begin checkout.
  9. ORDER TYPE. Select First Order and click the Next button.
  10. METHOD OF PAYMENT. Select COD and click the Next button.
  11. OTHER INFORMATION. Select an April 10 ship date and enter Test in the Comments. Click the Next button.
  12. THANK YOU! This page is confirmation that your ordered was entered successfully. To verify this, click on here to return to the main menu at My Account.
  13. At My Account, click on My Inbox. Then click on the red Orders button. Scroll to the end of the orders in the inbox to find your order. Click on the green dot to "print" (view in your browser) a copy of the order. You should see your name in the Rep: block on the order.  (Note: This same copy of the order is also placed in the inboxes for the vendor and the buyer. Vendors also receive emails alerting them anytime there is an order, catalog request or inquiry placed in their inboxes.

CATALOG REQUESTS AND INQUIRIES. You are welcome in this demo to place catalog requests and order inquiries using the same vendor and buyer. Again, you should go to your inbox to verify your requests and inquiries.

UNREGISTERED BUYERS. At GreatRep.com, sales representatives are able to place orders for unregistered buyers. Unregistered buyers are buyers who either have not registered or do not have access to the Internet.

To place orders, catalog requests or inquiries for unregistered buyers, the sales representative will be required to enter complete buyer information each time at the SELECT BUYER page (step 4 above).

Since the unregistered buyer does not have an inbox at GreatRep.com, he/she will not have a copy of an orders placed by their sales representative at the website. It is recommended that the sales representative print out and provide a copy to the buyer.

ICONS AND SHORTCUT. Once sales representatives start using GreatRep.com, they will move faster by using the icons (step 2 above) and using the SHORTCUT method for placing orders. Using the SHORTCUT simply means entering the sku directly into the search box on the SELECT ITEMS page.

SALES REPRESENTATIVE COMMISSION AT GREATREP.COM. GreatRep.com has no impact on the commission that sales representatives receive from their vendors because GreatRep.com does not charge the vendors any fee for orders placed on-line at the website. Given the fact that GreatRep.com records and places orders instantly and simultaneously with vendors, buyers and sales representatives, using GreatRep.com to conduct business on-line is a tremendous advantage for everyone involved.

CONCLUSION. Sales representatives will find working on-line easier and more rewarding if they encourage their buyers and vendors to register at GreatRep.com.

Thank you for supporting and using GreatRep.com!