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"I'd like to order."

"I'd like a catalog."

"Where is my order?"

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Buyer friendly

Useful features

Informative

Time and labor saver

Almost paperless!

Buyers still need a catalog!  But, placing orders will be a snap.


You can imprint catalogs with

Link to greatrep.com!

Save investing in shopping cart and SSL

greatrep.com is "neutral" ground for buyers

Affordable






Buyers and reps register free


Extremely attractive fees for vendors





As little as 14¢ per day!










Full Service option your best bet!

CATALOG REQUESTS

Catalog Requests are a key feature of GreatRep.com.  After logging in as a buyer, click on MAIN DIRECTORY at MY ACCOUNT.
(Important Note: Only buyers may request catalogs.  Sales reps and vendors are not able to request catalogs.)

Search for a vendor, either by name, category, key word, or alphabetically. 

There are two ways you can request a catalog.  The first way is to request the catalog directly from the search results.  Just click on the icon.  Doing so will take you to the Your Catalog Request Summary page.  From here you can resume making more requests by clicking the Add a Catalog button.

If you want to find out more about a vendor before requesting a catalog, you can click on the vendor's name link (name) or icon in the search results to get to the vendor's profile page.   The vendor's profile page will provide expanded information regarding the vendor's product line.  After looking at the expanded information, you can request a catalog in the same manner as described above.

When you have finished searching and selecting catalogs, you are ready to submit your request.  However, if you decide you do not want a catalog shown in your summary, simply click on the check mark and it will become unchecked.  Then you should click on the Recalculate button to update your request.

When you click the Submit Request button, you are taken to the Catalog Request Checkout page.  After confirming that your business information is correct, confirm your request as directed by pressing .

MY INBOX

Vendors will receive an email notification each time a buyer places a catalog request, order or inquiry.  A copy is also placed in the vendor's, buyer's, and rep's (as appropriate) inbox. 

Click on MY INBOX at MY ACCOUNT to access your inbox.  (GreatRep.com knows which inbox is yours based on your username and password login.)  Then select each button - Orders, Catalog Requests or Inquiries - to review or printout transactions. 

We recommend periodic checking of inboxes that you have accounted for and taken action on all items.  It is highly recommended that you print all inbox items and delete them.  In the case of catalog requests, we only save the past two's months requests in our database.

INQUIRIES

Inquiries are short messages placed by buyers and reps with vendors.  The most common inquiry is to request the status of a particular order.   Any time a buyer or rep makes an inquiry, they should include a reference to the original purchase order number and where the order was placed, e.g. with a rep, at a show, etc.

To place an inquiry, buyers or sales reps simply have to click the icon in either the directory search results or the vendor's profile and complete the form as directed.

LINES WANTED

Lines Wanted is another great feature of GreatRep.com.  It provides an online forum for sales reps to seek product lines to represent.  For a very nominal fee of $1.50 per day (30 day minimum), sales reps or agencies may place ads to solicit lines to represent.

To place an ad, go to Services or use this link:
https://www.greatrep.com/secure/services/ads/place_ad.asp?AdType=3.

LOGIN

Once you are a registered member of GreatRep.com, you will gain access to the key areas reserved for members by simply logging in with your username and password.   It's very important that you enter your username and password exactly as originally submitted.  These are both case sensitive, i.e. the use of upper and lower case letters must be identical each time you login.

Forget your password?  Go to www.GreatRep.com/getpassword.asp and enter the email address you used when you registered.

MAIN DIRECTORY

The Main Directory is the key area visited by buyers and sales reps.  You must start here if you plan on requesting catalogs, placing orders or submitting inquiries. 

Your first view of the Main Directory is the search page.  You can look up vendors four ways - alphabetically, by category, by name, or by keyword. Your search results will have at the top of the VENDORS SEARCH RESULT page with a legend explaining the icons.  A vendor listing in the Main Directory may have the following icons:

Basic - brief company information - icon only
Basic Plus - company profile - + icon only
Catalog Request - company profile - icons with catalog request service
Full Service - company profile - icons with catalog request, order shopping cart, and inquiry service.

MY ACCOUNT

This is the hub of GreatRep.com.  Most importantly, it's the jumping off point to the Main Directory where buyers look for vendors, request catalogs, place orders and submit inquiries. 

Check Your Inbox is a common destination for buyers reps and vendors to check for catalog requests, orders and inquiries.  It's highly recommended that vendors check their inbox at least once daily during normal business days.

Modify Your Profile is discussed in detail above.   Again, this is an important area for vendors.  It is here that they can change vital information on their business, a description of their current product line and any current promotions that they may be offering.

MY IMAGE

Log in and go to MY IMAGE anytime you need to update the image for your listing or, if you are a buyer, for your store.  Your image will not upload if it exceeds the size requirements as stated in the following table:
 

IMAGE	WIDTH (pixels)	LENGTH (pixels)	FILE SIZE (KB)
Buyer Image	250	250	50
Newsletter Ad	250	250	50
Reps Wanted Ad	250	250	50
Featured Vendor Image	250	300	50
Vendor Directory Image	288	312	50
Resource Directory Image	288	312	50

MY PRODUCTS

For your Full Service listing to be fully functional, you need to upload your price list.  You may use a Microsoft Excel spreadsheet .xls file or a comma separated value .csv text file for the upload.  You can enter (or paste from your computer file) your stock numbers (sku's), Description, and Price (wholesale) to the file  There are four columns for the file, in order: ProductID, SKU, Product Name, Unit Price.  Leave the first column (ProductID) blank. 

Excel example:

ProductID	SKU	Product Name	Unit Price
	100	Widget	$4.00

CSV (text) file example:
ProductID,SKU,Product Name,Unit Price
,100,Widget,$4.00

NOTE:
If your Excel or CSV file contains numerals and letters in the SKU field, you will need to separate into two files, one with SKU's that are all numbers, and another file with SKU's that are a mix of numbers and letters.  Then upload each file separately at My Products. Uncheck "Delete existing products" option box when uploading second file. Your products will be combined into one file in our database.
Example:
SKU 12 - numeric format
SKU 12AB - letter format

Save the file on your computer and remember where you saved it!

MY PROFILE

Anytime a vendor, buyer or sales rep wants to change the information they have previously entered, they can accomplish this by logging in and selecting MY PROFILE at MY ACCOUNT.

Essentially, you are modifying the information you entered when you registered.  Select the category where need to make changes and re-enter information that needs to be changed.  After making your changes, click Update.

MY SERVICES

Vendors can go to MY SERVICES at MY ACCOUNT anytime they want to check the status of their listing or ads (Featured Vendor Image, Newsletter Ad, Reps Wanted Ad, Category Ad).

NAVIGATING GREATREP.COM

We continually strive to make GreatRep.com as user friendly as possible.   Once you have registered, you should be able to simply login with your username and password and go about your business.  The main jumping off point is MY ACCOUNT.   You should be able to return to MY ACCOUNT at any time to switch from requesting catalogs, to placing orders, to modifying your profile, etc.

GreatRep.com has public areas, e.g. Services, Reps Wanted, Lines Wanted, Shows, Industry Resources, etc. that you can go to without being a member or logging in.  These are important areas that give GreatRep.com a truly portal or gateway function.  That's because GreatRep.com has been designed to serve the needs of the entire wholesale giftware, home furnishing and furniture industries rather than promoting any single business entity.

MY ACCOUNT controls the private or controlled areas of GreatRep.com.   For example, GreatRep.com knows whether you are a rep, buyer or vendor when you log in.  Let's say, for example, you request a catalog after logging in as a vendor.   GreatRep.com will not permit vendors to request catalogs from other vendors for obvious reasons and an error message will pop up if this is attempted.

PLACING ORDERS

Begin placing your order by clicking on the icon at the listing in the Main Directory for the vendor you want to order.  The first page will advise you what the credit terms are and what credit cards the vendor accepts.

Click and proceed to the next page, which pulls up all the stock items (SKU's) for the vendor.  You can search page by page through the items to find the item you are looking for.

A simpler method is to use the SHORTCUT box.  In the box, type the SKU of the item you want to order and hit to pull the item up.   Assuming the correct item is pulled up, click on the item SKU in blue to enter the quantity you want to order.  If the wrong item is pulled up, hit the Back button on your browser and re-enter your selection or search the item pages.

At the ADD TO CART page, enter the quantity to order.  When you enter the quantity to order, you also need to indicate any choices available for the item, e.g. colors, frame choices, etc.  If you want the vendor to ship you the Best Choice or you want the item As Shown in the vendor's printed catalog, check the appropriate circle.  The default is Best Choice.

If, however, you want to specify a choice, select the open circle and enter your choice in the box provided.  Note: You will have the opportunity to review your order before you check out.

After entering quantity and choice, click Add to Cart.   You will be taken back to the previous SELECT ITEM listing where you can add the next item.   Or you can click on Add Items to return to the original SELECT ITEM listing.

Continue in this manner until you have finished ordering all items.  Then click Review Order (you can do this at anytime to see how your order is progressing).

If you review your order and it is correct, click Submit Order. If you forgot an item, click Add Items.   If you made a mistake on quantity ordered for any item, enter the correct quantity and click Recalculate.  If your choice is incorrect, uncheck the item and click Add Items to re-enter the item with the correct choice.

When you click Submit Order, you are asked to choose if this is a first order or re-order.  Select the appropriate response in the drop down menu and click NEXT.

The next page asks for Method of Payment.   Select your response in the drop down menu and click NEXT.

The next page asks for credit card information if you selected credit card for payment.  If not, you will go directly to the page asking when to ship your order.  Use the drop down menus for Month and Day to specify your ship date.  Also, you can add comments here, e.g. "Need in time for November 15 Open House".

When you click NEXT, you will have completed your order.  You will know you have completed the order correctly when you get a Thank You acknowledgment stating that a copy of your order has been placed in your Inbox.   You can then check your Inbox to verify that the order has been completed and sent to the vendor.

REGISTRATION

All vendors, buyers and sales reps must register before they can use GreatRep.com.  Registration is FREE for buyers and sales reps.  Vendors, on the other hand, must select and pay for the type of listing they want.  Click here to find out more about the different levels of listings.

Registration begins at the home page, www.GreatRep.com.   Under New Visitors Sign In at the top of the page, click on buyer, vendor or sales rep, as appropriate.  Complete the form as requested.  You will be asked to enter a Username. You should select an easy to remember word or name of at least 6 characters in length.  The username is case sensitive, i.e. if you use upper and lower case letters in your username, you must remember to use them exactly the same way when you login as a member.  For example, if you type in a username of robinhood, you cannot login typing Robinhood or ROBINHOOD. 

If the username you selected has already been used, you will receive an error message advising you that it is not available.  Simply press the "Back" button on your browser and try again with another username.

Now enter your Password and Birth City as instructed.  For convenience, your password can be the same as your username.  Then click on check mark box for Yes, I have read, understood and agree to be bound to all the GreatRep.com Terms and Conditions.

To complete registration, click Finish.  You should receive a "Thank you for registering with GreatRep.com".

REPS WANTED

Reps Wanted is another great feature of GreatRep.com.  It provides an online forum for vendors to seek sales representatives.  For a very nominal fee of $1.50 ($2.00 with image) per day (30 day minimum), vendors may place ads to find sales reps.

To place an ad, go to Services or use this link:
https://www.greatrep.com/secure/services/ads/place_ad.asp?AdType=4.